2.1 Account information – such as name, email address, job title, and company details.
2.2 Usage information – data about how Users interact with the Platform, including access logs, feature usage, and device/browser type.
2.3 Payment information – billing details provided by Customers, processed securely by third-party providers (Vectura does not store complete credit card details).
2.4 Communications – information Users provide when contacting support, sales, or other teams.
3. How We Use Your Information
3.1 To provide, maintain, and improve the Vectura platform.
3.2 To process payments, manage subscriptions, and deliver invoices.
3.3 To provide support and respond to inquiries.
3.4 To send product updates, newsletters, or marketing communications (Customers may opt out at any time).
3.5 To comply with legal obligations and ensure platform security.
4. Sharing of Data
4.1 Vectura does not sell personal data.
4.2 Data may be shared with trusted service providers (e.g., hosting, payment processing, analytics) strictly for the purposes outlined in this Policy.
4.3 Data may be disclosed where required by law, regulation, or court order.
5. Data Retention
5.1 Personal data is retained only as long as necessary to provide services, comply with legal requirements, or resolve disputes.
5.2 Customers may request deletion of their data by contacting Vectura.
6. Security
6.1 Vectura implements appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, or misuse.
6.2 No system is completely secure; Customers are responsible for securing their own login credentials.